Job Summary
In this role, you will manage and oversee the administration of contracts from pricing, quote, client acceptance to close. You will work closely with cross-departmental teams, e.g. Accounting, Operations, Estimating, Sales and Operations on all new, extension, and existing (renewal) business. This role will require a strong attention to detail, collaborative communication and high organization acumen.
Key Responsibilities
- Make updates/change notices to existing contact pages.
- Configures estimates and quotes
- Provide guidance and support to junior contract administrators and other team members.
- Process all change notices to existing contracts and executed amendments
- Review and correct all opportunities to ensure accuracy of data integrity prior to close winning action.
- Facilitate internal signature process
- Process all contract terminations to initiate the decommission process
- Auditing of client opportunities to ensure presence of Master Service Agreement, Enrollment Form and BAA as applicable.
- Maintain accurate and up-to-date contract records and documentation.
- Ensure that all legal cases are reviewed and approved as expected to ensure timely contract execution.
- Creation of Retention Opportunities from from start to quote creation
- Collaborate with legal, procurement, finance, and sales Operations teams.
- Creation of Salesforce Reports as needed for management
- Prepare and present reports on contract status, metrics, and issues to senior management.
Qualifications:
- Minimum of 3-4 years of experience in contract administration or a related field.
- High Proficiency of Salesforce Platform - Associate - Admin level with ability to create reports, Opportunities and Configure Price Quote (CPQ).
- Ability to respond quickly and decisively to unpredictable or unexpected events and changes.
- Strong analytical, and problem-solving skills.
- Excellent written and verbal communication abilities.
- Proficiency in contract management software and MS Office Suite.
- Attention to detail and strong organizational skills.
- Ability to work independently and as part of a team.
- Required Education
- Bachelor's degree in business administration, law, or a related field. Or equivalent experience
